Mold Remediation Field Technician (Manorville)

The Mold Remediation Field Technician helps the customer understand the steps throughout the entire restoration process. Assist with the extraction, drying, demolition and cleaning processes as directed (per the IICRC S500 standard of care). Technicians represent our company to clients and insurance representatives in the field. A successful Technician possesses a desire to care for our customers and to restore their property to a condition better than it was prior to their accidents. We carry a passion for the well-being, health and safety of our customers. The Field Technician demonstrates this passion daily in all that they do.

Responsibilities and Requirements
• Maintain a safe work environment as the top priority.
• Be polite, courteous and compassionate with customers at all times.
• Help co-workers perform to the best of their ability. We are a close-knit team.
• Rapidly respond to customer needs by meeting with them ASAP to assess the situation and the damage.
• Apply the S500 standards to rapidly remediate water and/or mold damage.
• Learn the process to help customers seek insurance approval for demolition.
• Apply proper containment methods to protect unaffected areas, residents, and pets from hazards resulting from demolition and or microbial contamination.
• Monitor jobs daily, contacting and following up with homeowners/business owners for daily appointments.
• Maintain and upload accurate job notes on a daily basis; includes uploading photos, moisture readings, clean-up records and notes to document work progress.
• Be available for On-Call weeknights and weekends on a rotating basis. We are 24/7/365 service provider.
• Maintain a professional appearance and demeanor.

Other Duties
• Maintain vehicle, equipment, shop cleanliness and mechanics.
• Attend all mandatory company meetings, both internal and external
• Learn and comply with company policies, procedures, and the technical skills and methods needed to function within the company structure.
• Characteristics, Traits, and Skills Required: • “Safety First!” mindset
• Professional, personable, charismatic, energetic, with a “Can do / Whatever it takes” energy and approach
• Strong, consistent communication skills (both written and verbal)
• Basic computer, tablet, and smart phone skills and knowledge
• Dedications to organization and efficiency
• Able to recognize and troubleshoot faulty equipment
• Tech savvy with texting, email ,computers and social media platforms.
• Be handy and knowledgeable with the machinery and tools used to perform remediation and be able to perform maintenance on the equipment
• Must be willing and able to respond in a timely fashion.
• Must have the ability to support a customer during a time of extreme duress.

Qualifications
• High School Graduate or above.
• Expertise in the Water/Mold Restoration field.
• Pass respirator fitness test; ability to lift 50+ pounds.
• Company willing to provide certification training for the right candidate.
• Must pass a background check, drug screen and have a clean driving record/license.
• Professional desire; has the potential and motivation to succeed in knowledge, responsibility, and accountability as the company grows and expands.
EES is a Drug Free, Service Disabled Veteran Owned Business. We offer a comprehensive benefits package. We are an EOE, AAP, M/F/V/D.
Salary is commensurate with experience. Serious dedicated and experienced inquires only please.
Please submit your resume with salary requirements

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