Nationally acclaimed and awarded for our expertise, The Tortorella Group is recognized as the leading designer and builder of high-end custom Gunite pools in New York and ranks among the top 50 nationwide.
Our passion is to demonstrate our exceptional skills by surpassing our clients’ expectations with creative and innovative abilities, continue to build lasting relationships with our clients by offering premier services through professionalism, reliability, and knowledge.
Cultivating the limitless ability of our valuable employees by investing in their education, training and nurturing their talents.
POSITION SUMMARY
Supports the Service Division by ensuring the team of Field Techs and Mechanics provide outstanding client service in an efficient and profitable manner, including client retention and satisfaction. Continue to grow the Service client base year over year. Partners with other Managers to identify revenue growth opportunities that include growing the client base, proposing new products, sales opportunities for both Service and Construction and expand training, as needed. Responsible for manpower planning and hiring, including terminations and employee retention. Will also keep up with technical trends and operation of all new equipment. Accountable for handling all client issues, concerns, and client retention, both within respective territory and for the Division as a whole, as needed. Considered as one of the key subject matter experts in the Division on pool chemistry and pool technology and expected to share knowledge with colleagues and direct reports.
SKILLS & ABILITIES
Education: Minimum Associates Degree
Experience: 2+ years with pool service and maintenance experience and 2+ years in supervisory/management position
Proficient in Word, Excel and Outlook
Other Requirements: Strong written and verbal communication skills
Work Schedule: 6 days, including Saturdays and rotating on call coverage in season
A complete job description is available upon request
Tortorella is an Equal Employment Opportunity Employer
Schedule
- Full Time
- Monday through Saturday, rotating on call coverage in season
Benefits
- Health Insurance
- 401k and matching
- Flexible spending account
- Dental insurance
- Vision insurance
Perks
- Flexible schedule
- Weekly paychecks
- Referral program
- Paid time off
- Paid training
Apply today on our website at http://www.tortorella.com/employment or by emailing [email protected] or calling us at 631-728-8000 and ask for Recruiting.
Check out our other opportunities: https://www.tortorella.com/employment-opportunities/
Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos.
If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at [email protected] or by phone at 631-728-8000.
Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos.
Tortorella is an Equal Opportunity Employer.
If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at [email protected] or by phone at 631-728-8000
